As of 1 April 2020, our in-person services were suspended. For more information on how to book a telephone or webcam (Zoom) appointment:
Speak to a member of our admin team: Monday – Thursday 9.00am – 5.00pm (3.00pm Friday) 01908 310010, 07484096166 or 07484096479 (this number is only available at limited times).
Alternatively, if you have sent us your phone number a member of the admin team will call you, please note this will be from a withheld number.
Relationship Counselling for individuals and couples £50
Young Peoples Counselling £50
Family Counselling for one or more members of a family groups £55
Psychosexual Therapy (sex therapy) £65
Couple Therapy for Depression £65
Ask about our ‘on the day’ assessment appointments which, if available, we can offer at a reduced price. Please note these appointments fall outside of our cancellation policy (see below).
Family Mediation – Mediation information & assessment meeting £125.00, Joint meeting £360
Please be advised we operate a prepayment system, i.e., you will need to make payment at the time of booking before we can confirm the appointment.
We have a limited bursary fund for those clients who cannot pay the full cost, e.g., in receipt of benefits, low income etc. If you think you might qualify for bursary assistance, please mention this when speaking to a member of our admin team.
N.B. you will be required to provide further information to support a bursary application.
Before counselling can begin the counsellor will be gathering information and assessing which Relate service might be most helpful to you or if an external resource would be more appropriate. Our only aim is to ensure that clients receive the most useful resource for their current situation.
If you are attending for couple counselling the assessment process will comprise of both individual as well as joint time with a practitioner. If you choose to attend the first appointment alone but then decide you would like couple counselling with your partner, then your partner would also need to book an assessment appointment. Please note we cannot offer ongoing counselling to any couple who decline to meet with us individually as well as jointly.
Appointment times are 50 minutes and you will be required to complete and return some paperwork prior to your first appointment.
At the end of the first appointment the counsellor will either offer you another appointment, or they will advise that you will go on to our waiting list until we are able to offer you further appointments.
N.B. the counsellor who you see for your first assessment appointment may not be the counsellor you see for future appointments.
Following assessment, if you are offered ongoing counselling appointments, the appointments will be weekly and will normally be on the same day and time.
We require a minimum of 2 working days’ notice prior to your appointment should you wish to cancel or re-schedule; if sufficient notice is given your payment will either be transferred to another appointment or reimbursed, minus a £3 admin fee.
Please refer to the admin office opening times as you will need to take this into account should you wish to cancel an appointment. Please note we are unable to take calls or respond to emails of a weekend or on a Bank Holiday, therefore, these are not classed as working days.