If you need help, advice or information one of the organisations below may be able to help you.


MK Mental Health and Wellbeing Hub





REFLECT is the new service that replaces Kooth, the digital wellbeing service for young people that closed on 20 February. 

REFLECT is a free, confidential and 24/7 text support service for young people in Milton Keynes who need advice or help. It’s delivered by trained volunteers and clinicians who are available around the clock to listen and support anyone who is feeling anxious, lonely, overwhelmed or not quite themselves. It is part of the wider network of Shout services across the UK.

To start a conversation:

  • Text (please don’t WhatsApp!) the word reflect (upper or lower case) to 85258.
  • The service is free and anonymous.
  • It does not show up on phone bills.



Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text: CONNECT to 85258

For: anyone in the UK

Available: free, 24 hours a day

More info: https://giveusashout.org/



Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC.

Call : 0800 1111

Available: free, 24 hours a day

More info: https://www.childline.org.uk/


YoungMinds Crisis Messenger

The YoungMinds Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support: –

Text: YM to 85258

All texts are answered by trained volunteers, with support from experienced clinical supervisors

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

More info: https://www.youngminds.org.uk/


The Children’s Society

The Children’s Society has a lot of information on their website about mental health issues.

More info: https://www.childrenssociety.org.uk/



Cruse is a national charity that provides support, advice and information to children, young people and adults when someone close to them dies. Cruse offers a range of services, including telephone, and email support.

National Helpline: 0808 808 1677

Email: helpline@cruse.org.uk

Cruse also offers Hope Again which is a website for young people and you can send a private email to a trained volunteer:-

Email: hopeagain@cruse.org.uk

More info: https://www.cruse.org.uk/



Samaritans is a registered charity aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland. Whatever you’re going through, call free 24/7, from any phone.

Phone: 116 123 free from any phone

0330 0945717 local call charges apply

Email: jo@samaritans.org

More info: https://www.samaritans.org/branches/milton-keynes/

If you don’t have easy access to a computer or telephone, or just don’t like email or talking on the phone, you can write for free here:

Write to : Chris, Freepost RSRB-KKBY-CYJK , PO Box 9090 , STIRLING FK8 2SA